Hey Proxies, I know a lot of you are counting down the hours until Version 2.4 goes live. I have been through the official pre-download announcement, and honestly, the process is pretty straightforward once you break it down by platform. Here is everything you need to know so you can jump back into New Eridu as soon as maintenance ends.
Pre-Download Window
First things first: the pre-download window runs from 2025/11/24 12:00 (UTC+8) to 2025/11/26 05:50 (UTC+8). Mark those times carefully if you are on a different server. The download is split into chunks, and you only need to grab one chunk ahead of time to make the post-maintenance login much faster.
Pre-Download File Sizes
File sizes vary a lot by platform, so check your storage before you start.
| Platform | Approx. Pre-Download Size | Can You Keep Playing? |
|---|---|---|
| PC | ~6 GB | ✅ Yes |
| Mobile (Android and iOS) | ~3 GB | ❌ No |
| PS5™ or PS5™ Pro | ~17 GB | ✅ Yes |
| Xbox Series X | S | ~20 GB |
One important note: the Voice Pack(s) installed on your client will affect the space needed for the pre-download. If you have multiple voice packs, leave a little extra breathing room. Because some of these files are large, I would strongly recommend using Wi-Fi and making sure your device has enough free space.
How to Pre-Download on Each Platform
PC
Open the HoYoPlay Launcher. You should see a 'Pre-Download' icon right next to the 'Start Game' button. Click that icon to begin the download. PC users can keep playing while the files download, which is super convenient.
Mobile (Android and iOS)
Open the game and tap the 'Pre-Download Resources' icon in the bottom-right corner of the screen. This starts the download. Mobile users cannot play during the pre-download, so please plan your time accordingly. If you are on mobile, I would start the download before bed or during a period when you do not need your device.
PS5™ or PS5™ Pro
After launching Zenless Zone Zero, the console will automatically begin the pre-download after a certain period of time, but only if the device has sufficient reserved storage space. PS5 players can continue playing while the pre-download runs.
Xbox Series X|S
Xbox Series X|S players have two options. The console can automatically start the pre-download after you launch the game, again assuming enough reserved storage. You can also go to the Xbox home screen, then My games & apps > Manage > Updates page and start it manually. Xbox users can continue playing during the pre-download.
Update Maintenance
The dev team is scheduled to perform version update maintenance on 2025/11/26 06:00 (UTC+8). They estimate this will take about five hours. During that window, you will not be able to log into the game. I know waiting is tough, but at least the pre-download should shrink the post-maintenance update time.
Version Update Compensation
After the update is complete, compensation will be sent via in-game mail.
| Item | Details |
|---|---|
| Server Update Compensation | Polychrome ×300 |
| Eligibility | Reach Inter-Knot Lv. 4 before 2025/11/26 06:00 (UTC+8) |
| Issued | Via in-game mail after the update |
| Claim Deadline | Before the end of Version 2.4 |
Make sure you claim it before the deadline, because it will not wait forever.
How to Update After Maintenance
Once maintenance starts, you can follow the in-game instructions to update your game. Here is a quick platform-by-platform cheat sheet.
| Platform | Update Steps |
|---|---|
| PC | Exit the game, restart, then select update |
| Android | Enter the game and follow the in-game pop-up instructions |
| iOS | Go to the App Store and select update |
| PS5™ or PS5™ Pro | Open the PS5 home screen, highlight Zenless Zone Zero, hold down the Options button, then Check for Updates |
| Xbox Series X | S |
My Final Tips
If you are on PC, just click that pre-download icon and forget about it while you finish any last-minute tasks. Console players should double-check their reserved storage because the PS5 and Xbox files are much larger. Mobile players need the most planning since they cannot play during pre-download. Start early, use Wi-Fi, and clear out any old screenshots or unused apps if you are low on space.
That is basically it. Pre-download now, update when maintenance ends, claim your Polychrome ×300, and enjoy Version 2.4. See you in New Eridu! 🎮
Data referenced from HowLongToBeat can help you plan your Version 2.4 pre-download and maintenance downtime more realistically, since its community time estimates make it easier to decide whether to wrap up remaining story chapters, side commissions, or resource farming before the servers go offline—especially if you’re on mobile where pre-downloading blocks play and you’ll want to prioritize the most time-efficient tasks.